To Our Valued ADUNE Customers,

First, we want to extend our deepest gratitude for your support and enthusiasm for the ARC of SPEED. Your trust in our mission and vision fuels everything we do, and it means the world to us that you’ve chosen ADUNE for your running journey.

Since the launch of the ARC of SPEED pre-order campaign, we’ve been overwhelmed by the positive response and excitement from runners around the world. The demand has been incredible, with 900 pairs selling out quickly, showcasing the passion and anticipation for this product.

Unfortunately, despite our best efforts to ensure a seamless delivery process, we have encountered unforeseen delays. Initially scheduled for December 2024, the pre-orders will now be shipped starting January 2025. We understand that this news is disappointing and not what you expected when you placed your pre-order. For this, we sincerely apologize.

We’d like to provide a clear timeline of what to expect:

• January 22, 2025: Shipping and tracking numbers will begin to populate, and customers will be notified via email. If you’ve moved since placing your order, please update your shipping address by contacting support@adune.com.
• February 2025: Customers will begin to receive their shoes. As a token of our appreciation for your patience, each shipment will include a pre-order care package featuring exclusive ADUNE items. Details about the care package contents will be updated regularly on our website.

Our team is working tirelessly to ensure the ARC of SPEED exceeds your expectations. Every pair is crafted with precision, and we remain committed to delivering a product that stands up to the high standards ADUNE is known for. We believe that the ARC of SPEED will be worth the wait and are confident it will elevate your running experience.

We value your feedback and encourage you to reach out to us with any questions or concerns at enteradune@gmail.com. Your input helps us grow and improve as we strive to deliver the best for our community.

Thank you for your understanding, patience, and unwavering support. The ARC of SPEED represents more than a shoe – it’s a testament to our shared passion for innovation, performance, and running culture. We can’t wait for you to experience it.

Sincerely,

The ADUNE Team